Terms & Conditions

Welcome to Santeroa. These Terms and Conditions outline the rules and regulations for the use of our Website and services. By either accessing or utilizing the website and services, you hereby consent to, be bound by and become a party to these terms and conditions. Read them carefully. Should you not agree with these terms, do not continue using our website or services.

  1. Acceptance of Terms

    By visiting or browsing the Site of Santeroa, you accept to be bound by these Terms and Conditions and our Privacy Policy. These terms are applicable to all users of the Site, including without limitation users who are browsers, vendors, customers, merchants, and contributors of content.

  2. Changes to Terms

    We reserve the right to amend or change these Terms and Conditions at any time without notice. Any such change will take effect upon posting on the Site. Your continued use of the Site following the posting of changes constitutes acceptance of such changes.

  3. Use of the site

    1. Eligibility

    You agree that in using the Site and services, you are of 18 years of age or have obtained consent from a parent or guardian to this effect. You guarantee that you do meet this condition automatically in using the Site.

    2. User Responsibilities

    You agree that the Site shall be used in a manner that is compliant with all laws and regulations. You shall not:
    a. Use the Site for any unlawful purpose or to solicit others to perform or participate in any unlawful acts.
    b. Impersonate any person or entity, or falsely state or misrepresent your affiliation with any person or entity.
    c. Interfere with or disrupt the Site or servers or networks connected to the Site.
    d. Upload or transmit any harmful code, malware, or viruses.

  4. Intellectual Property

    1. Ownership

    All content, designs, text, graphics, logos, images and other materials on the Site are the property of Santeroa or its licensors and are subject to copyright, trademark and other intellectual property rights. Any use without consent of any of the content of the Site is strictly prohibited.

    2. License

    You have a limited, non-transferrable, non-exclusive right to access and use the Site solely for your personal non-commercial use. You may not reproduce, duplicate, copy, modify, sell, trade, or resell the Site or any of the Content at the Site, without our written license to you.

  5. Services

    1. Description

    Santeroa thus provides services in the area of interior designs through space planning, design consultation, and project management. Descriptions and availability of the services are subject to changes, though, without notification.

    2. Booking and Payment

    Each time you want to engage our services, you will be required to complete a booking form for your personal information. Subsequently, instructions may come either through the making of payments by use of payment details or through giving out other payment details to effect or receive the payments. Through the sending of payment information, you are seemingly free and hold us harmless from all liabilities concerning payment details when we charge you with the price applicable to the service you seek.

    3. Cancellation and Refunds

    The policy for the same will be part of the service level agreement or contract and the details for the same will be as per the term and conditions mentioned in the booking material. Generally, cancellation will attract fees and /or will have restrictions.

  6. Limitation of Liability

    1. Disclaimer

    The Site and services are provided on an “as is” and “as available” basis. We make no warranty or representation, express or implied, about the Site or services, including but not limited to its accuracy, reliability, or availability.

    2. Limitation of Liability

    To the maximum extent permitted by the law, Santeroa shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, including but not limited to damages for loss of profits, data, or other intangible losses arising out of, or in connection with your use of the site or services.

  7. Indemnification

    You agree, at your request, to indemnify, defend, and hold harmless Santeroa, its officers, directors, employees, and agents from all damages, claims, losses, costs, including reasonable attorney fees, arising out of or related to any content, services, products, or information that you request on or through this Site, your connection to the Site, your violation of these Terms and Conditions, or your infringement of any rights of another party.

  8. Third Party Links

    Our Site may contain links to third-party websites or services that are not owned or controlled by Santeroa. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites. You access these links at your own risk and should review their terms and policies.

  9. Governing Law

    These Terms and Conditions will be governed by and interpreted solely in accordance with the laws of Hong Kong. All disputes arising in connection with these Terms and Conditions and the use of the Site are subject to the exclusive jurisdiction of the courts of Hong Kong.

  10. Termination

    We may, without prior notice, change, suspend, or discontinue any aspect of the Site or online services at our sole discretion and for any reason, including the availability of any feature or content.

  11. Contact Us

    If you have a question regarding these Terms and Conditions or the Site, please contact us at:

    Santeroa

    Email: [email protected]

    Phone: +852 98646917

    Address: Wing Fai Building, 189-195 Tung Choi St, Mong Kok, Hong Kong

    Thanks for paying a visit to Santeroa. It is our top priority to serve you with the optimal ways to earn and keep your trust, in a manner described on this site.